FAQs & POLICIES
- TEE SIZING:
American Apparel tees either fit true to size or run small, depending on the design style. Please read each individual product description for suggested fit. We recommend sizing up when in doubt or if you fall between sizes. Please consult the size charts below before placing your order.
- GENERAL SHIPPING:
Everything at Lookie Loo Loo is hand made to order. All orders will take 2-3 weeks ship time unless otherwise noted in the listing.
We are located in Memphis, Tennessee and ship via USPS worldwide. Your cart will automatically update shipping costs as you go through checkout.
We CANNOT accept responsibility for missing or lost packages. Should you want your order insured, please contact us PRIOR TO placing an order and we can arrange a different shipping method.
Should your order contain any ‘Pre-Order’ items, your entire order will be held and shipped once all items are in stock and available.
- PROBLEMS OR CONCERNS:
If you have any problems with your order, please contact us via email WITHIN 7 DAYS of receipt. We will do our best to quickly and efficiently resolve all issues.
- RETURNS AND EXCHANGES:
All sales are FINAL. All of our items are hand screen printed and made to order. Due to this process, we are unable to accommodate any returns or exchanges.
- WASHING INSTRUCTIONS:
Screen Printed Tees:
Wash inside out in cold water. Hang to dry, or tumble dry low.
Organic Knit Pants:
Wash inside out in cold water on gentle cycle, in PHOSPHATE FREE DETERGENTS (like Dreft) to preserve color. Hang to dry, or tumble dry low.
Please contact Erica at email@example.com for any wholesale inquiries